Handbook of Operating Procedures > Series 500 Student Success > 5.8.2 Academic Student Complaint Procedures

5.8.2 Academic Student Complaint Procedures

A. Purpose

The purpose of this policy is to provide a mechanism for the submission and resolution of complaints from students regarding academic matters.

B. Persons Affected

Students

Faculty

C. Definitions

NA

D. Policy and Procedures

There are two common types of academic complaints from students: grade appeals and non-grade appeal academic complaints. The procedures for submitting each is described in the University Catalog.

1. Grade Appeals
2. Non-Grade Appeal Academic Student Complaints

E. Responsibilities

The Provost and Executive Vice President for Academic Affairs is the responsible administrator for this policy.

F. Review

This policy should be reviewed every five years or sooner if necessary by the following stakeholders:

Provost and Executive Vice President for Academic Affairs

Student Government Association President

Faculty Senate President