Academic Complaints
There are two common types of academic complaints from students: grade appeals and non-grade appeal academic complaints.
- Grade Appeals
Disputes regarding grades must be initiated within sixty (60) days from the date final grades are posted in myUTTyler by filing a Grade Appeal Form, located on the Registrar’s Form Library (https://www.uttyler.edu/current-students/registrar/forms.php), with the instructor who assigned the grade. Nursing students (undergraduate and graduate) have ten (10) days to initiate a grade appeal.
A grade appeal should be used when the student thinks the final course grade awarded does not reflect the grades earned on assessments returned by the faculty member or meet the grading scale as documented in the syllabus. The students should provide the rationale for the grade appeal and attach supporting documentation. The form should be sent via email to the faculty member. The faculty member reviews the rationale and supporting documentation and completes the instructor section of the form. The instructor should return the form to the student, even if a grade change is made at this level. If the student is not satisfied with the decision, the student advances the Grade Appeal Form to the department chair occurring the course involved in the appeal. In situations where there is an allegation of capricious grading, discrimination, or unlawful actions, appeals may go beyond the chair to the dean of the college from which the grade was issued. The decision of the Dean of the college or school is final.
- Non-Grade Appeal Academic Student Complaints
Students wishing to formally file an academic complaint, other than a grade appeal, may do so by submitting those complaints using the appropriate form (undergraduate or graduate). All complaints will be directed to the appropriate sources with a goal of resolution within 10 working days of being received. The electronic forms can be found on the Academic Affairs website (Academic Complaints) at https://www.uttyler.edu/offices/academic-affairs/student-complaint/index.php.